Ledger.com/Start – Official Hardware Wallet Setup Guide

About the Ledger.com Start Process

Ledger.com/Start is the official setup sequence for all Ledger hardware wallets, including the Ledger Nano X and Nano S Plus. It ensures your private keys are generated within the secure hardware and never exposed online. The setup instructions focus on verified firmware, PIN protection, and offline recovery phrase management.

Step 1: Authenticity and Packaging Check

Before connecting your Ledger, examine the packaging for any signs of tampering. Every genuine Ledger device comes sealed with clear security features. Ledger devices are never pre-configured and never ship with a printed recovery phrase. Always initialize your device yourself to ensure authenticity and safety.

Step 2: Connecting the Ledger Device

Connect your hardware wallet to your computer using the included USB cable. The device will display a welcome message and prompt you to begin setup. Follow on-screen instructions carefully, and confirm each step directly on the device using the physical buttons.

Step 3: Installing Ledger Live

Ledger Live is the companion application used to manage your crypto accounts and perform firmware updates. It provides a secure interface between you and your hardware wallet. Once installed, open Ledger Live and choose to set up a new device. The software will walk you through initialization, syncing with your device screen every step of the way.

Step 4: Firmware Installation

During the initial setup, the device may request a firmware update. Firmware ensures that the Ledger wallet runs the latest secure operating system. All firmware updates are cryptographically verified, preventing unauthorized code from being installed. Only proceed with firmware installations initiated by Ledger Live to maintain verified device integrity.

Step 5: Creating Your Wallet

After firmware installation, choose “Set up as new device.” Your Ledger wallet generates a unique private key inside the secure chip. This key never leaves the device and is used to derive all of your cryptocurrency accounts. From this point, your Ledger becomes the only place where your private keys exist — offline and fully under your control.

Step 6: Recording Your Recovery Phrase

The Ledger screen will show 24 words known as your recovery phrase. Write these words down carefully on paper in the correct order. Do not store the phrase digitally or take pictures of it. Keep it stored securely in a safe or another protected location. This recovery phrase allows you to restore your wallet if the device is lost or reset.

Step 7: Setting a Secure PIN

Choose a strong PIN code on your device. The PIN helps prevent unauthorized physical access. Incorrect attempts cause increasing delay times, making brute-force attacks impractical. Never write your PIN near your device, and choose one that cannot be easily guessed.

Step 8: Using Ledger Live to Access Your Accounts

Once setup is complete, your device can pair with Ledger Live. You can add accounts, view balances, and verify transactions. Any transaction requires physical confirmation on the Ledger screen, ensuring it cannot be approved remotely. The combination of Ledger Live and the hardware wallet forms a secure management environment for your assets.

Recovery and Reset

If your Ledger is ever lost or reset, you can recover your wallet using the 24-word recovery phrase. Simply initialize a new Ledger device and select the recovery option. Enter your words in the correct order, privately and offline. Your original wallet and all associated accounts will be restored instantly. Always ensure your recovery phrase remains private and stored securely.

Security Model of Ledger Hardware Wallets

Ledger wallets are built with a dual-chip design featuring a certified Secure Element (SE). This component isolates private key generation and storage from any computer or online environment. All signing operations happen within the device, never exposing sensitive data externally. The physical confirmation requirement on the device screen ensures genuine user approval for every transaction.

Key Safety Recommendations

• Only purchase Ledger devices from official, authorized sources.
• Always check packaging and seals before initialization.
• Record your recovery phrase on paper and store it offline.
• Never type your recovery words on a computer or website.
• Keep your Ledger in a physically safe and private location.
• Regularly update Ledger Live and device firmware through official prompts.
• Use the optional passphrase feature for enhanced privacy.